[{"command":"add_css","data":[{"rel":"stylesheet","media":"all","href":"\/sites\/default\/files\/css\/css_izy08Gv2hdNZd4-oVUglc5XnhRZK7Eq3fjKnWWPEiR8.css?delta=0\u0026language=en\u0026theme=ndq_theme_alpha\u0026include=eJwrSCxKTC9KLMgo1k8pKi1IzNErgIvoleYVlCblZBZnpKboFCWmZFbE5yRW5peWFOuj8ACpjRt0"}]},{"command":"openDialog","selector":"#drupal-modal","settings":null,"data":"\n\u003Cdiv class=\u0022entity-display entity-type--app bundle--whistleblower view-mode--faq\u0022\u003E\n  \u003Cdiv class=\u0022entity-display--inner\u0022\u003E\n    \u003Cdiv class=\u0022entity-display--prefix\u0022\u003E\u003C\/div\u003E\n          \n\u003Cdiv  class=\u0022panel-display boxton clearfix\u0022\u003E\n\n  \u003Cdiv class=\u0022container-fluid\u0022\u003E\n    \u003Cdiv class=\u0022row\u0022\u003E\n      \u003Cdiv class=\u0022col-lg-12 radix-layouts-content panel-panel\u0022\u003E\n        \u003Cdiv  class=\u0022panel-panel-inner\u0022\u003E\n          \n      \u003Cdiv class=\u0022field field--name-field-faq field--type-entity-reference-revisions field--label-hidden field--items\u0022\u003E\n              \u003Cdiv class=\u0022field--item\u0022\u003E  \u003Cdiv class=\u0022paragraph paragraph--type--faq paragraph--view-mode--default\u0022\u003E\n          \n  \u003Cdiv class=\u0022field field--name-field-question field--type-string field--label-above\u0022\u003E\n    \u003Cdiv class=\u0022field--label\u0022 aria-hidden=\u0022true\u0022\u003EQuestion\u003C\/div\u003E\n                  \u003Cdiv class=\u0022field--item\u0022\u003EAre there other ways I can report a concern?\u003C\/div\u003E\n              \u003C\/div\u003E\n\n  \u003Cdiv class=\u0022clearfix text-formatted field field--name-field-answer field--type-text-long field--label-above\u0022\u003E\n    \u003Cdiv class=\u0022field--label\u0022 aria-hidden=\u0022true\u0022\u003EAnswer\u003C\/div\u003E\n                  \u003Cdiv class=\u0022field--item\u0022\u003E\u003Cp\u003EYes, you can ask questions and report concerns by contacting your manager, the People \u0026amp; Talent team, and the Legal department. The CarGurus Confidential Ethics Hotline service is the only method that allows you to report concerns anonymously.\u003C\/p\u003E\u003C\/div\u003E\n              \u003C\/div\u003E\n\n      \u003C\/div\u003E\n\u003C\/div\u003E\n              \u003Cdiv class=\u0022field--item\u0022\u003E  \u003Cdiv class=\u0022paragraph paragraph--type--faq paragraph--view-mode--default\u0022\u003E\n          \n  \u003Cdiv class=\u0022field field--name-field-question field--type-string field--label-above\u0022\u003E\n    \u003Cdiv class=\u0022field--label\u0022 aria-hidden=\u0022true\u0022\u003EQuestion\u003C\/div\u003E\n                  \u003Cdiv class=\u0022field--item\u0022\u003EI am a dealer and have routine questions about pricing, contracts, renewals, billing, or product features. Whom should I contact?\u003C\/div\u003E\n              \u003C\/div\u003E\n\n  \u003Cdiv class=\u0022clearfix text-formatted field field--name-field-answer field--type-text-long field--label-above\u0022\u003E\n    \u003Cdiv class=\u0022field--label\u0022 aria-hidden=\u0022true\u0022\u003EAnswer\u003C\/div\u003E\n                  \u003Cdiv class=\u0022field--item\u0022\u003E\u003Cp\u003EIf you have a question about day-to-day business matters or routine dealer account issues, such as questions about pricing, contracts, renewals, billing, or product features, please contact support@cargurus.com or visit www.cargurus.com\/about\/contact-us to chat or call a support representative.\u003C\/p\u003E\u003C\/div\u003E\n              \u003C\/div\u003E\n\n      \u003C\/div\u003E\n\u003C\/div\u003E\n              \u003Cdiv class=\u0022field--item\u0022\u003E  \u003Cdiv class=\u0022paragraph paragraph--type--faq paragraph--view-mode--default\u0022\u003E\n          \n  \u003Cdiv class=\u0022field field--name-field-question field--type-string field--label-above\u0022\u003E\n    \u003Cdiv class=\u0022field--label\u0022 aria-hidden=\u0022true\u0022\u003EQuestion\u003C\/div\u003E\n                  \u003Cdiv class=\u0022field--item\u0022\u003EWhat happens when I contact the CarGurus Confidential Ethics Hotline?\u003C\/div\u003E\n              \u003C\/div\u003E\n\n  \u003Cdiv class=\u0022clearfix text-formatted field field--name-field-answer field--type-text-long field--label-above\u0022\u003E\n    \u003Cdiv class=\u0022field--label\u0022 aria-hidden=\u0022true\u0022\u003EAnswer\u003C\/div\u003E\n                  \u003Cdiv class=\u0022field--item\u0022\u003E\u003Cp\u003EAll questions or concerns reported will be treated in a highly confidential manner to the extent reasonably possible. You will be asked to provide detailed information about your question or concern so that an investigation can take place. You may choose to remain anonymous when submitting your report; however, it helps with follow-up if you identify yourself.\u003C\/p\u003E\u003C\/div\u003E\n              \u003C\/div\u003E\n\n      \u003C\/div\u003E\n\u003C\/div\u003E\n              \u003Cdiv class=\u0022field--item\u0022\u003E  \u003Cdiv class=\u0022paragraph paragraph--type--faq paragraph--view-mode--default\u0022\u003E\n          \n  \u003Cdiv class=\u0022field field--name-field-question field--type-string field--label-above\u0022\u003E\n    \u003Cdiv class=\u0022field--label\u0022 aria-hidden=\u0022true\u0022\u003EQuestion\u003C\/div\u003E\n                  \u003Cdiv class=\u0022field--item\u0022\u003EWhat happens after I contact the CarGurus Confidential Ethics Hotline?\u003C\/div\u003E\n              \u003C\/div\u003E\n\n  \u003Cdiv class=\u0022clearfix text-formatted field field--name-field-answer field--type-text-long field--label-above\u0022\u003E\n    \u003Cdiv class=\u0022field--label\u0022 aria-hidden=\u0022true\u0022\u003EAnswer\u003C\/div\u003E\n                  \u003Cdiv class=\u0022field--item\u0022\u003E\u003Cp\u003EOnce you submit a question or concern via telephone or web, you will receive a 14 to 16-digit code that can be used to access the status of your message.\u003C\/p\u003E\u003C\/div\u003E\n              \u003C\/div\u003E\n\n      \u003C\/div\u003E\n\u003C\/div\u003E\n              \u003Cdiv class=\u0022field--item\u0022\u003E  \u003Cdiv class=\u0022paragraph paragraph--type--faq paragraph--view-mode--default\u0022\u003E\n          \n  \u003Cdiv class=\u0022field field--name-field-question field--type-string field--label-above\u0022\u003E\n    \u003Cdiv class=\u0022field--label\u0022 aria-hidden=\u0022true\u0022\u003EQuestion\u003C\/div\u003E\n                  \u003Cdiv class=\u0022field--item\u0022\u003ECan I ask a question or report a concern anonymously?\u003C\/div\u003E\n              \u003C\/div\u003E\n\n  \u003Cdiv class=\u0022clearfix text-formatted field field--name-field-answer field--type-text-long field--label-above\u0022\u003E\n    \u003Cdiv class=\u0022field--label\u0022 aria-hidden=\u0022true\u0022\u003EAnswer\u003C\/div\u003E\n                  \u003Cdiv class=\u0022field--item\u0022\u003E\u003Cp\u003EYes. When you contact the CarGurus Confidential Ethics Hotline, you do not have to identify yourself; however, it helps with follow-up if you identify yourself.\u003C\/p\u003E\u003C\/div\u003E\n              \u003C\/div\u003E\n\n      \u003C\/div\u003E\n\u003C\/div\u003E\n              \u003Cdiv class=\u0022field--item\u0022\u003E  \u003Cdiv class=\u0022paragraph paragraph--type--faq paragraph--view-mode--default\u0022\u003E\n          \n  \u003Cdiv class=\u0022field field--name-field-question field--type-string field--label-above\u0022\u003E\n    \u003Cdiv class=\u0022field--label\u0022 aria-hidden=\u0022true\u0022\u003EQuestion\u003C\/div\u003E\n                  \u003Cdiv class=\u0022field--item\u0022\u003EWill I face retaliation for making a report to the CarGurus Confidential Ethics Hotline?\u003C\/div\u003E\n              \u003C\/div\u003E\n\n  \u003Cdiv class=\u0022clearfix text-formatted field field--name-field-answer field--type-text-long field--label-above\u0022\u003E\n    \u003Cdiv class=\u0022field--label\u0022 aria-hidden=\u0022true\u0022\u003EAnswer\u003C\/div\u003E\n                  \u003Cdiv class=\u0022field--item\u0022\u003E\u003Cp\u003EWe will not retaliate against someone who reports a concern in good faith or who cooperates in an investigation. Good faith means that your concern is honest and accurate to your knowledge, regardless of whether it is discovered at a later date that you were mistaken.\u0026nbsp;\u003C\/p\u003E\u003Cp\u003EAny retaliation by an employee against another for reporting a violation IS a violation of our Code of Conduct. We will investigate all claims of retaliation.\u003C\/p\u003E\u003C\/div\u003E\n              \u003C\/div\u003E\n\n      \u003C\/div\u003E\n\u003C\/div\u003E\n              \u003Cdiv class=\u0022field--item\u0022\u003E  \u003Cdiv class=\u0022paragraph paragraph--type--faq paragraph--view-mode--default\u0022\u003E\n          \n  \u003Cdiv class=\u0022field field--name-field-question field--type-string field--label-above\u0022\u003E\n    \u003Cdiv class=\u0022field--label\u0022 aria-hidden=\u0022true\u0022\u003EQuestion\u003C\/div\u003E\n                  \u003Cdiv class=\u0022field--item\u0022\u003EWhen can I leave a message on the CarGurus Confidential Ethics Hotline?\u003C\/div\u003E\n              \u003C\/div\u003E\n\n  \u003Cdiv class=\u0022clearfix text-formatted field field--name-field-answer field--type-text-long field--label-above\u0022\u003E\n    \u003Cdiv class=\u0022field--label\u0022 aria-hidden=\u0022true\u0022\u003EAnswer\u003C\/div\u003E\n                  \u003Cdiv class=\u0022field--item\u0022\u003E\u003Cp\u003EYou can leave a message anytime, 24 hours a day, 7 days a week, 365 days a year.\u003C\/p\u003E\u003C\/div\u003E\n              \u003C\/div\u003E\n\n      \u003C\/div\u003E\n\u003C\/div\u003E\n          \u003C\/div\u003E\n  \n        \u003C\/div\u003E\n      \u003C\/div\u003E\n    \u003C\/div\u003E\n  \u003C\/div\u003E\n\n\u003C\/div\u003E\u003C!-- \/.boxton --\u003E\n\n      \u003C\/div\u003E\n\u003C\/div\u003E\n","dialogOptions":{"width":"1200","height":"auto","dialogClass":"","modal":true,"title":"Frequently Asked Questions","classes":{"ui-dialog":""}}},{"command":"invoke","selector":".ief-widget-table","method":"trigger","args":["afterSaveWidget"]}]