Sterling Bank & Trust Confidential and Anonymous Whistleblower Hotline 

Sterling Bancorp, Inc., Sterling Bank & Trust, F.S.B., and their respective subsidiaries and affiliates (hereafter collectively referred to as “Sterling”) are committed to conducting Sterling’s business in compliance with all applicable laws and regulations, with honesty and integrity.

This Whistleblower Hotline (the “Hotline”) is intended to enable employees, customers, vendors, independent contractors, agents, or any other interested party to promptly report good faith complaints or concerns regarding potential or actual violations of applicable laws, regulations or Sterling policy, including, without limitation, Sterling’s Code of Business Conduct and Ethics. 

A committee comprised of Sterling’s General Counsel, the Chief Risk Officer, the Chief Auditor, the Head of Human Resources and the Chief Compliance Officer (the “Responsible Individuals”) is responsible for ensuring all Whistleblower complaints are appropriately handled. The Responsible Individuals will review all complaints and determine the nature of the complaint, whether it is a whistleblower or otherwise.

Whistleblowing is an important tool to achieve excellent compliance and Sterling is committed to fostering a workplace conducive and welcoming to open discussion of Sterling’s business practices.  In furtherance of this goal, Sterling will not tolerate retaliation of any kind for good faith reports made to this Hotline.

You may leave a message using any one of two methods: Secure Web Form and Secure Telephone Hotline.


Click here to view frequently asked questions

Secure Web Form

Click here to file your case using a secure and encrypted web form.

Secure Hotline

Click here to file your case using a secure hotline from any phone.

When you send a message using any of these methods, you will receive back a 14 to 16-digit code that can be used to access the status of your message. The Responsible Parties may also use this to ask you, with complete confidentiality, for additional information regarding this issue.

To anonymously follow up on your message, please click here.

Thank you. Integrity is everyone's responsibility at Sterling Bank & Trust.