WestJet Confidential and Anonymous Reporting Hotline

WestJet has established the Hotline to provide an avenue for the confidential and anonymous reporting, receipt and treatment of violations, or suspected violations, of the Code of Business Conduct and concerns regarding Financial Matters, Safety Matters and People Matters.

WestJet is committed to ensuring the safety and well-being of its employees and requires all employees and representatives to practice honesty and integrity in fulfilling their responsibilities and comply with all applicable laws and regulations. Understanding and acting upon any issues that exist regarding violations, or suspected violations, of the Code of Business Conduct and concerns regarding Financial Matters, Safety Matters and People Matters is an essential component to WestJet's ability to take action and ensure the highest levels of integrity.

WestJet encourages you to share your concerns regarding such matters. The Hotline is managed by an independent service provider to ensure messages are kept anonymous but you may also choose to submit any concerns on a non-anonymous basis. No one who, in good faith, reports a violation, or suspected violation, of the Code of Business Conduct, or concerns regarding Financial Matters, Safety Matters or People Matters, shall suffer harassment, retaliation or, in the case of an employee, adverse employment consequences.

Your message may be left using one of two methods: Secure Web Form or Secure Hotline. 

FAQ

Click here to view frequently asked questions.

Secure Web Form

Click here to file your case using a secure and encrypted web form.

Secure Hotline

Click here to file your case using a secure hotline from any phone.

When you send a message using any of these methods, you will receive back a 14 to 16-digit code that you can use to access the status of your message. To preserve anonymity, those performing an investigation may also use this code to ask you, with complete confidentiality, for additional information regarding your message. When reporting a concern, please try to include as many facts you can recall including specifics about names of those involved, departments, documents, policies, locations, dates and times. All relevant information will facilitate the assessment and investigation of a reported concern.

To anonymously follow up on your message, please click here.

Thank you. Integrity is everyone's responsibility at WestJet.